GeneralWe receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, address, postal and email addresses. You can choose not to provide information to us, but in general some information about you is required in order for you to provide communications.
Information from Other SourcesWe also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.
Automaticly Captured InformationWe automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. Our goals in collecting this automatic information include helping customize your user experience and inhibiting fraud.
How we use your informationWe use information about you for the following general purposes including but not limited to: providing you with the products and services you request; providing you with room confirmation and updates; to manage your account, including processing bills and providing status notifications; communicating with you in general; respond to your questions and comments; measure interest in and improve our products, services, website, to notify you about special offers and products or services that may be of interest to you; otherwise customize your experience with this website and our apps; reward you as part of any reward and recognition program you choose to join; solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; prevent potentially prohibited or illegal activities; enforce our terms of technology use; collect money or payments owe; and to deliver you services.
E-mail CommunicationsWe want to make it easy for you to take advantage of our opportunities on our website. One way we do this is by sending you email messages that contain information about our offers. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send, options to opt out of email are provide in your user settings section of the dashboard.
Third-party Applications & BusinessThird-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or our Apps or to facilitate. If you opt into the delivery of advertising tailored to your interests then you will only recieve these commuications. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. Examples of Third-party vendors include but are not limited to Google Analytics.
Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website or through our Apps. Again you have to opt into these offers. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), may share obtain information about you from the refering party. We will not share your information with referring websites.
Legal RequestsIn response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website or our Apps, our customers, or others; and in connection with our Terms of Service and other agreements. In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. We also may share aggregate or anonymous information with third parties, including advertisers and investors. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
How you can access your informationPropertyHero.Ai registered users can access and update their contact information, submit a support ticket, or calling our customer service. You can close your account by submitting a support ticket. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. If you like a copy of all your information please submit a support ticket and will will provide a zip file containing all the information you uploaded, including pictures, text, and entries, note this may take up to 20 business days to process, and we can only provide this before you close your account. Please also note that we may retain certain information associated with your account, including for analytical purposes as well as for record keeping integrity items like but not limited to: asset, item & appliance information, payments, disputes, and analytics.
Your ChoiceAs discussed above, you can choose not to provide us with any information and opt out of commuicaiton except required communications.
Required CommunicationsPlease note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your account or to your transactions on this site, without offering you the opportunity to opt out of receiving them as they are needed to communicate about our services rendered to you. Please note, that the Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from our site, you will not be able to access portions of this site that operate with cookies.
To help us customize the content and advertisements provided to you on this website and on other sites across the Internet. For example, when you access a page on our website, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests. See the "Display of advertising/Your choices" section for more information about our online advertising practices and your choices.
To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon).
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies, you may not be able to access many of the tools offered on our site.
In addition to the above cookies, we use Local Shared Objects, also referred to as "flash cookies," on our website. These are used to enhance your user experience, for example, by storing your user preferences and settings, such as your volume/mute settings, and in connection with animated content on our website. Local Shared Objects are similar to browser cookies, but can store data more complex than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, they can only access personally identifiable information that you have provided on this site, and cannot be accessed by other websites.
This site may also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our site to another, to deliver or communicate with cookies, to understand whether you have come to this site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on this site. This helps us measure the effectiveness of our content and other offerings.
Data Collected by this WebsitePropertyHero.Ai is committed to providing you with relevant content and information. To do this, we may collect, through cookies and other technologies information.
Do-Not-Track Signals and Similar MechanismsSome web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, websites should do when they receive such signals. PropertyHero.Ai currently does not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
Using the PropertyHero.Ai mobile phone and tablet Apps (the “Mobile Apps”)When you use a PropertyHero.Ai Mobile App, we collect and use information about you in the same way and for the same purposes as we do when you use our website. In addition to this, we also use some other information that we collect automatically when you use our Mobile Apps.
Specifically: We collect information about Mobile App functionality that you access and use. This allows us to identify those areas of the Mobile App that are of interest to our customers so that we can refine and continuously improve the Mobile App. The information we collect for this purpose does not enable us to directly identify you.
Each Mobile App also creates a sequence of numbers or characters that are unique to your mobile device (a “Mobile Identifier”), which is used for identification purposes, including identifying your preferences. We use communicate with our advertising networks regarding the number of downloads resulting from clicks on their respective ad banners and other marketing tools using industry standard mobile identifiers.
Each Mobile App will also send us error-reporting information in the event that it crashes or hangs. This enables us to investigate the error and to improve the stability of the Mobile App for future releases. As part of these error reports, the Mobile App sends us information about the mobile device type and version, the Mobile Identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and remedying the error.
You always have the ability to control certain information a Mobile App sends to us. You can switch off location data collection at any time through your phone settings menu. Alternatively, you can remove the Mobile App from your mobile device entirely and access our services through our website.