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General Overview
Features & Functionality
PropertyHero is a comprehensive home management app designed to simplify home ownership by organizing all your home-related information in one secure place. It helps you store important documents, track maintenance schedules, manage home assets, and prepare for emergencies.
PropertyHero streamlines home management by offering features such as:
- Document Storage: Securely store and access important documents like warranties, insurance policies, and deeds.
- Maintenance Scheduling: Set reminders for routine maintenance tasks to keep your home in optimal condition.
- Asset Management: Catalog and track your home assets and valuables for insurance or estate planning.
- Emergency Preparedness: Access vital information quickly during emergencies or disasters.
- User-Friendly Interface: Navigate easily through an intuitive design that makes managing your home effortless.
PropertyHero is designed for homeowners who want to simplify and organize their home management tasks. Whether you're a new homeowner, have multiple properties, or simply want better control over your home's maintenance and documentation, PropertyHero is the perfect tool for you.
Yes, being a web app, PropertyHero is available for most iOS and Android devices on whatever web browser you would like to use.
Yes! Many customers enjoy uploading pictures on their mobile devices and using their computer to input data about their assets.
Yes, PropertyHero allows you to set up maintenance schedules and sends you timely reminders for upcoming tasks. You can customize reminders for various home maintenance activities, ensuring you never miss important upkeep.
Absolutely! PropertyHero supports the management of multiple properties. You can add each property separately and organize documents, maintenance schedules, and assets specific to each one.
PropertyHero helps you be prepared by:
- Emergency Information Access: Quickly access important documents and information during emergencies.
- Asset Documentation: Keep a detailed inventory of your belongings for insurance claims.
- Backup Storage: Securely stores your data in the cloud, so it's safe even if your device is lost or damaged.
Yes, you can share access with trusted family members. PropertyHero allows you to add multiple users to your account, so everyone in your household can stay informed and contribute to home management tasks.
Yes, we offer:
- In-App Tutorials: Guided walkthroughs to help you get started.
- Help Center: Access articles and FAQs within the app or on our website.
- Customer Support: Our team is available to assist you with any questions.
Security and Privacy
Pricing and Support
Yes, your data security is our top priority. PropertyHero uses advanced encryption protocols to protect your information. We implement secure data storage practices and regular backups to ensure that your data remains confidential and is always accessible to you when needed.
If you decide to cancel your subscription:
- Data Retention: Your data will be retained for a grace period of 60 days, during which you can reactivate your account.
- Data Export: You can export your data before cancellation to keep a personal copy.
- Deletion After Grace Period: After 60 days of inactivity, your data will be securely deleted from our servers to protect your privacy.
We take your privacy seriously by:
- Secure Data Practices: Utilizing encryption and secure servers to protect your information.
- Privacy Policy: Complying with all relevant data protection regulations and being transparent about how we use your data.
- User Control: Giving you control over your data, including the ability to delete your account and data at any time.
No! Store as little or as much as you like. This is subject to change, but as of right now, there are no data storage limitations.
Only if you love hearing from us...
We may send you emails or notifications regarding important updates, new features, or special offers. You can manage your communication preferences in your account settings to control the types of messages you receive.
PropertyHero offers a subscription-based model with flexible plans to suit your needs. While pricing details will be available at launch, we're excited to offer a FREE 3-month trial to the first 500 members who sign up. This allows you to experience all the features without any commitment.
The free month trial grants you full access to all PropertyHero features. Simply sign up, and you won't be charged until the trial ends. We'll notify you before your trial expires, and you can choose to continue with a subscription or cancel without any charges.
We're here to help! You can reach our customer support team through:
In-App Support: Use the "Help" or "Support" section within the app to submit a query.
Email: Send us an email at support@propertyhero.ai.
Phone: Call us at (800) 123-4567 during business hours.
We value your input! You can provide feedback or suggest new features by:
In-App Feedback: Use the feedback option within the app's settings.
Email: Send your suggestions to support@propertyhero.com.
Yes, invite friends and family for discounts!