Effective Date: 01/03/2025
At Property Hero, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect the data you provide through our app and services. By using Property Hero, you consent to the practices described in this policy.
Information We Collect
- Personal Information: First name, last name, email address, and home address. Optional: phone number (if you opt in to receive task notifications).
- Property & Asset Information: Details of homes, rooms, appliances, systems, and any related documentation you manage within the app.
- Usage & Device Information: Data on how you interact with the app (via tools like Google Analytics and Meta Pixel), including browser type, IP address, and device details.
How We Use Your Information
- To provide, maintain, and improve our services.
- To customize your user experience.
- To send notifications (if you opt in).
- To analyze user behavior and improve functionality.
- To measure marketing performance and conversion tracking.
We do not sell or rent your personal information to third parties.
Analytics and Third-Party Tools
We use the following tools to analyze how users interact with our services:
- Google Analytics: Tracks app usage metrics like page views and session time.
- Meta Pixel: Measures ad performance and conversions.
These tools may collect data such as device type, browser, and usage behavior. For more details:
You can manage tracking preferences via your browser or device settings.
Data Security
- Data is stored in a secure PostgreSQL database hosted on AWS.
- Our infrastructure is protected by firewalls and encryption protocols.
- Access is limited to authorized personnel under strict access controls.
Data Sharing
We do not share your data unless:
- Required by law or legal process.
- Necessary to protect the rights, safety, or property of Property Hero or others.
Your Rights
You may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or outdated data.
- Request data deletion (subject to legal or operational constraints).
- Withdraw consent for specific data uses at any time.
To exercise your rights, email us at su*****@**********ro.ai.
Your Choices and Opt-Out Options
- Opt in/out of task notifications from your app settings.
- Disable tracking through browser privacy settings or third-party opt-out tools.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised “Effective Date.”
Contact Us
If you have any questions or concerns, please contact us at:
su*****@**********ro.ai
By using Property Hero, you acknowledge that you have read and agreed to this Privacy Policy.